Privacy Policy

SlotSeater Casino and the Scope of This Policy

CyberCraze Limitada is the company behind this site and the controller responsible for the information described below. We hold licence ALSI-122405031-FI2 issued by the Gaming Control Board of Anjouan, and the record-keeping duties attached to that licence shape much of what follows.

The policy covers three groups of people. Account holders are the largest, followed by visitors who browse without registering, and then anyone who contacts our support team about an account they do not hold themselves.

Where this policy refers to processing, that means anything done with information at all: collecting it, storing it, looking at it, sharing it with a payment provider or deleting it when the retention period ends. The sections underneath take each of those in turn.

What Information Slots Eater Casino Collects

Information reaches us in three ways: you give it to us, the site records it as you use it, or a payment provider returns it to us after a transaction. The list below covers everything in each category.

• Registration details: name, date of birth, email address, phone number, country, city, street address and postcode.
• Account credentials: the password you set, stored as a hash rather than as text, plus any social account you connected.
• Verification documents: identity papers, proof of address and evidence that a payment method belongs to you, along with any selfie check we requested.
• Financial records: deposits, payout requests, the method used, amounts, timestamps and the outcome returned by the provider.
• Play records: stakes, results, bonus activity, session lengths and the games opened.
• Technical data: IP address, device type, operating system, browser, language setting and the pages visited.
• Correspondence: chat transcripts, help desk messages and any attachment sent with them.

Fields marked optional on a form stay optional, and leaving one empty changes nothing about the account. Nothing on this list exists without a purpose attached to it further down the page. Full card numbers never reach us at all: the provider holds them and sends back a masked reference that identifies the method without revealing it.

How SlotSeater Casino Uses Account Information

Every use listed here is tied to running the service, meeting a licence condition or protecting the people who play with us. Nothing is collected for a purpose we have not described.

• Opening and maintaining accounts, including the age check that runs before the cashier opens.
• Processing deposits and payouts, and investigating a transaction that does not complete.
• Applying bonuses, tracking play-through and calculating weekly cashback.
• Detecting duplicate accounts, bonus abuse and attempts to use location-masking tools.
• Meeting anti-money-laundering obligations and keeping the records our licence requires.
• Answering support messages and holding a history of what was already discussed.
• Sending service notices such as password resets, document requests and payout confirmations.
• Sending marketing messages where you have agreed to receive them.

Play records also feed the recommendations shelf, which suggests titles based on what an account has opened before. That is a convenience feature rather than a decision about you, and it can be ignored without any effect on the account.

The Legal Grounds Behind Our Processing at SlotSeater Casino

Four grounds cover everything we do with member information, and each piece of processing sits under one of them.

The third ground carries an extra duty. Before relying on it we weigh what we gain against what it costs the person affected, and that reasoning is available to any member who asks for it. Withdrawing consent stops the activity it covered from that point forward and does not undo anything already done lawfully.

Marketing Choices SlotSeater Casino Members Control

Promotional messages are optional and separate from the service notices that keep an account running. Turning marketing off still leaves password resets, document requests and payout confirmations arriving as normal, because those are part of the contract rather than an extra.

Three switches control what reaches you:

• Email promotions, which cover campaign announcements and reminders about an offer that is about to expire.
• Telegram messages, which carry cashback alerts, draw results and codes tied to a single account.
• Push notifications from the mobile app, which can also be turned off at the handset level.

Each one can be changed in the account settings at any time, and an unsubscribe link sits at the foot of every promotional email. Changes take effect within a day, so a message already queued may still arrive after you have switched it off.

Who SlotSeater Casino Shares Information With

Very little travels beyond our own servers, and what does goes to a named recipient under a contract that limits its use. We do not sell member data and we do not pass it to advertisers.

If the business were ever sold or restructured, account information would transfer with it and the new owner would be bound by this policy until a replacement was published. We would tell members before that happened rather than afterwards.

Sending Data Outside the United Kingdom from Slots Eater Casino

Some of the providers listed above operate from outside the United Kingdom, which means information sometimes crosses a border. Where that happens we rely on one of three protections, and none of the three is optional.

• An adequacy finding covering the country the data reaches.
• Standard contractual clauses signed with the recipient, backed by a transfer risk assessment.
• Additional technical measures such as encryption in transit and at rest, where the first two leave a gap.

Ask our help desk and we will send the paperwork covering any single transfer you want to look at. We keep the list of providers under review and change a supplier where the protection available no longer satisfies us.

How Long SlotSeater Casino Keeps Records

Nothing is kept indefinitely. Each category has a period attached to it, and the clock usually starts when an account closes rather than when the information arrived.

Self-exclusion records are the one permanent entry, because deleting them would defeat the purpose of the request. Once a period ends, records are deleted or stripped of anything that identifies a person, after which they survive only as statistics.

Security Measures Protecting Slots Eater Casino Accounts

Protection runs in layers rather than resting on a single control, because any one measure can fail.

• Every connection to the site is encrypted with TLS, which keeps documents and payment details unreadable while they move.
• Passwords are stored as hashes, which means nobody on our side can read the password you chose.
• Access to member records is limited to staff whose role requires it, and each access is logged.
• Two-step verification is available on every account and triggers automatically on unfamiliar devices.
• Payout destinations are checked against the verified method on file before money leaves.

No system is beyond reach, so we also plan for the day something goes wrong. Where a breach is likely to put people at risk we notify the relevant authority and the members affected, with a plain description of what happened and what to do about it.

The Rights a SlotSeater Casino Member Can Exercise

A list of rights sits with every member over the records we hold, and exercising any of them is free. A request is answered within one month, or inside three where the matter is complicated and we have told you why.

• Access: a copy of what we hold, together with an explanation of where it came from.
• Rectification: correction of anything inaccurate, which usually means a detail typed wrongly at registration.
• Erasure: deletion of information we no longer have a reason to keep, subject to the retention periods above.
• Restriction: a pause on processing while an accuracy question is being settled.
• Portability: the details you gave us, returned in a machine-readable file.
• Objection: a challenge to anything we do on the basis of legitimate interests.
• Withdrawal of consent: an end to marketing or non-essential cookies, effective from the moment it is received.

Making a request takes four steps:

1. Open the help desk form from any page and name the right you want to use.
2. Give whichever identifier sits on the account, an address or a number.
3. Answer the identity questions we send back, which exist to stop a request from the wrong person.
4. Wait for the reply, which arrives inside a month unless we have told you the case is complex.

Requests go through the help desk form and we confirm identity before releasing anything, because releasing an account history to somebody it does not belong to would be the graver error. If a reply does not satisfy you, the data protection authority in your country will hear a complaint.

Age Verification and Under-18s at Slots Eater Casino

Holding an account or staking money here is limited to adults aged 18 and over. The date of birth given at registration is confirmed against the identity document later, and an account where the two do not match is frozen until the matter is resolved.

An account found to belong to anyone below that age is closed on the spot, stakes are refunded and winnings are cancelled. We also keep enough of a record to stop the same person registering again, which is one of the few cases where deleting everything would be the wrong answer.

Parents and guardians sharing a device with a child should consider filtering software, since a saved password on a family tablet is easy to overlook. Tools of that kind are listed on our responsible gaming page.

SlotSeater Casino Cookies and Similar Technologies

Cookies and the technologies beside them, such as local storage and tracking pixels, record small amounts of information on your device. We use them to keep a session alive, to remember preferences and, where you agree, to measure how the site performs.

A separate cookie policy covers the detail, including the name and lifespan of each cookie we set and how to clear them in every major browser. The consent banner on your first visit is where non-essential categories are accepted or refused, and the choice can be changed at any time.

Blocking essential cookies breaks the sign-in, because the session has nowhere to live. Everything else can be refused without losing access to the lobby or the cashier.

Automated Decisions and Profiling at Slots Eater Casino

A handful of checks run without a person involved, simply because the number of transactions makes reading each one by hand impossible. Fraud screening, duplicate-account detection and anti-money-laundering alerts all fall into that group.

None of them closes an account on its own. An automated flag sends the case to a member of staff, who looks at it and makes the decision, so there is always a person behind an outcome that affects an account. Where a decision goes against you, we will explain the reason and you may ask for it to be looked at again.

The recommendations shelf is the only other automated use of play data, and it decides nothing beyond which game thumbnails appear first. It can be ignored entirely without any consequence.

How SlotSeater Casino Handles Complaints and Policy Updates

A privacy complaint should reach our help desk first, because most of them come down to a misunderstanding that takes one reply to clear up. We acknowledge within two working days and aim to resolve the matter inside a month.

If the answer is unsatisfactory, the complaint can be escalated internally to management and, failing that, taken to the data protection authority in your country. Nothing in this policy limits that right or asks you to give it up.

This policy is reviewed at least once a year and whenever we add a service that changes what we collect. The revision date sits at the top of the page, and a material change is announced inside the account area rather than published quietly.

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